Asterisk

Asterisk

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Asterisk - an Open Source IP PBX


Asterisk - Open Source IP PBX


Asterisk is a software implementation of a telephone private branch exchange (PBX). Like any PBX, it allows attached telephones to make calls to one another, and to connect to other telephone services including the public switched telephone network (PSTN) and Voice over Internet Protocol (VoIP) services. Originally designed for Linux, Asterisk also runs on a variety of different operating systems including NetBSD, OpenBSD, FreeBSD, Mac OS X, and Solaris. Asterisk is small enough to run in an embedded environment like Customer-premises equipment-hardware running OpenWrt.



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  • Features available: voice mail, conference calling, interactive voice response (phone menus), and automatic call distribution.

    Users can create new functionality by writing dial plan scripts in several of Asterisk's own extensions languages, by adding custom loadable modules written in C, or by implementing Asterisk Gateway Interface (AGI) programs using any programming language capable of communicating via the standard streams system (stdin and stdout) or by network TCP sockets.

    SLA Package Description

    Asterisk Support
    Basic
    Gold
    Platinum
    On Call
    Initial Response Time
    Within 4 hrs
    Within 2 hrs
    Within 1hr
    Within 4 hrs
    Major Issue Priority
    3 Working Days
    2 Working Days
    1 Working Day
    3 Working Days
    Critical Issue Priority
    48 hrs
    24 hrs
    8 hrs
    48 hrs
    Number of Servers Supported
    1
    1
    1
    N/A

    Supported Software & Services
    Configuration and Administration of Asterisk (All Versions), IVR, Voice Logger, IP PBX
    Yes
    Yes
    Yes
    Yes
    One time installation of Asterisk and Dial plan configuration
    On Request
    On Request
    On Request
    N/A
    CRM & Database Integration
    On Request
    On Request
    On Request
    N/A

    Support Entitlements
    Entitled Support Calls Per Month
    2
    5
    Unlimited
    N/A
    Timing - Free Support
    12X5
    24X5
    24X7
    N/A

    Pricing
    One Month Agreement (USD)
    $85
    $115
    $145
    $10 per hour.
    Minimum order 5 hours.
    Balance hours will be carried forward for next call.
    One Year Agreement (USD)
    $395
    $695
    $995
    N/A
    Cost of Additional Server Per Month
    $75
    $75
    $75
    N/A
    Cost for Additional Server Per Annum
    $205
    $335
    $510
    N/A



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