Call Center
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VICIdial
VICIdial - an Open Source Call Center
VICIdial - Open Source Call Center
VICIDial is a full functional outbound and inbound call center solution. VICIDial is a suite of programs that are designed to interact with the Asterisk Open-Source PBX Phone system at a client computer level to extend the functionality of your phone and system.
VICIDial has web based administrative interface for real-time access to settings, call reports and other extensive data. VICIDial can be used to operate as an ACD for incoming calls and closer calls originating from outgoing terminals. We also ensure that the users are able to log onto your network from remote locations and even permits remote calling from their phones.
Vicidial is a full functional outbound and inbound call center solution. Vicidial is a suite of programs that are designed to interact with the Asterisk Open-Source PBX Phone system at a client computer level to extend the functionality of your phone and system.
Vicidial has web based administrative interface for real-time access to settings, call reports and other extensive data. Vicidial can be used to operate as an ACD for incoming calls and closer calls originating from outgoing terminals. We also ensure that the users are able to log onto your network from remote locations and even permits remote calling from their phones.
- See more at: http://www.asteriskservice.com/services/vicidial.html#sthash.s63T3XvH.dpufVicidial is a full functional outbound and inbound call center solution. Vicidial is a suite of programs that are designed to interact with the Asterisk Open-Source PBX Phone system at a client computer level to extend the functionality of your phone and system.
Vicidial has web based administrative interface for real-time access to settings, call reports and other extensive data. Vicidial can be used to operate as an ACD for incoming calls and closer calls originating from outgoing terminals. We also ensure that the users are able to log onto your network from remote locations and even permits remote calling from their phones.
- See more at: http://www.asteriskservice.com/services/vicidial.html#sthash.s63T3XvH.dpuf -
*astTECS Voice Logger
*astTECS Voice Logger Software
Open Source Voice Logger
*astTECS Voice Logger Software is an open source Voice Logger software which can be used for vicidial and asterisk as advanced voice-logger and reporting tool.
Voice logging or voice recording is the process of recording audio in a business situation. In a Call Center / BPO terms it is known as "agent monitoring" or "call logging"Voice logger is a digital multi-channel voice logging, call monitoring and call recording equipment.
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